FAQ
FAQ
Dedicated to providing only the best customer service to each of our customers, the team at Camargo Transmission is always happy to answer questions you may have about your vehicle or our services.
How do I know if I have a transmission problem?
With most modern vehicles there are several ways to let you know that it is having an issue with the transmission. Some vehicles have check transmission lights that appear on the dash, others are limited to just a standard check engine light. More warning signs that you may have transmission problems- your transmission won’t engage or stay in gear. Shifts are delayed or missing. Transmission slipping or engine revving high. You have a transmission leak. There is a burning smell. Your vehicle is making a buzzing, humming, or clunking sound. Your vehicle has no power. Gears are grinding when shifting. If you feel something unusual in the shifting, or you are experiencing any of the above issues and it is accompanied by a light as mentioned it is best to have your vehicle checked out as soon as possible. Ignoring warning signs can cause further damage to your vehicle.
How much does it cost to repair my vehicle?
Every vehicle and their problem are unique and must be evaluated on an individual basis. In order to provide you with the most accurate quote, we must start with a diagnostic of your vehicle. After the diagnostic, we will present you with options available for the repair of your vehicle.
How much is a diagnostic?
Diagnostics are $45-90 depending on the make and model of your vehicle. During a diagnostic we will check the fluid levels, test drive your vehicle and run a complete diagnostic. We use the latest state of the art equipment, Zeus, to perform a complete and detailed diagnosis of your vehicle. The cost of the diagnostic will roll into your final bill if you leave your vehicle with us and we repair it.
Do you offer a warranty?
We are proud of the service we provide and stand behind everything we do with warranty options. We offer 3 months/3,000 miles warranty, 6 months/6,000 miles warranty, 12 months/12,000 miles warranty and a 3-year/100,000-mile warranty. We can price your rebuild or repair according to the warranty option you choose.
What should I do if my check engine light comes on?
When your check engine light comes on, there could be several issues. The problem could be something small or something serious. The best way to ensure you are safe behind the wheel is to schedule your vehicle for a diagnostic. We can find the problem and make you aware of it so you can choose whether you want to take the next steps to getting your vehicle repaired.
Do I need to make an appointment for a diagnostic and other services?
While we try our best to accommodate walk-ins, it is best to call and schedule an appointment for a diagnostic or service. You can schedule an appointment by calling our shop at 859-498-9999. We have drop off options available as well.
Do you have certified technicians?
Yes, we have ASE certified technicians with many years of experience. An ASE certification means that our technicians are certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.
Do you accept aftermarket warranties?
Yes! We accept international and local extended car warranties. (Car Shield, Route 66, ATRA and more)
What payment options do you accept?
You can save money by paying with cash or check. We also accept Visa, Mastercard, Discover, and American Express. Please note there is a 3.5% processing fee on credit and debit cards.
Do you accept payment plans?
What is the difference between a CVT and an automatic transmission?
A CVT or continuously variable transmission is an automatic transmission that can change seamlessly through a continuous range of gear ratios. This means that more things can go wrong quicker because there are more repeated movements of parts within the system. Wear and tear are more common in CVT transmissions compared to others.
What is the difference between a used and rebuilt transmission?
Knowing the difference between a used or rebuilt transmission can go a long way when making an informed decision when its time to replace the transmission in your vehicle. Some may view a used transmission as the best value alternative. While this option is “quick fix” when choosing used parts you are risking an uncertainty of reliability. There is no way of knowing how the previous vehicle was driven or maintained or how long the used unit will last. Replacing your transmission with a used unit can risk spending more money in the long run. Rebuilding your transmission means the transmission will be disassembled and inspected. The damaged and worn parts are replaced. The rebuild process ensures that you have the most updated parts for your vehicle’s transmission. Rebuilding your transmission may take more time and money but may result in a longer lasting transmission.